Privacy Policy | tutorials.co.uk

1. Who we are

This website, tutorials.co.uk, is operated by Coaley Peak Ltd (Coaley Peak®), a company registered in England and Wales (company no. 11783676), with its registered office at The Limes, Bayshill Road, Cheltenham, GL50 3AW. We are the data controller for the personal data we collect through this website, and we are registered with the UK Information Commissioner’s Office (ICO) under reference ZA505303.

If you have any questions about this privacy policy or how we handle your data, please contact us.

2. What data we collect

We may collect the following types of personal data:

Account information: name, email address, and password when you create an account.
Contact form submissions: name, email address, and any information you include in your message.
Newsletter subscriptions: email address.
Course enrolment data: name, email, payment details (processed securely by our payment provider), and course progress.
Usage data: pages visited, time spent on pages, browser type, device type, and approximate location (country/region level), collected via analytics tools.
Cookies and similar technologies: see Section 8 below.

3. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

Consent: when you subscribe to our newsletter or accept optional cookies. You may withdraw consent at any time.
Contract: when processing is necessary to provide you with a service you have purchased (e.g. a course enrolment).
Legitimate interests: for website analytics, security monitoring, and improving our content and services, where this does not override your rights.

4. How we use your data

We use your personal data to:

Provide and manage your account and course access.
Send you the newsletter you subscribed to.
Respond to your enquiries and support requests.
Improve our website, content, and services through aggregated analytics.
Prevent fraud and ensure website security.
Comply with legal obligations (e.g. tax and accounting requirements).

We will never sell your personal data to third parties.

5. Data processors and third parties

We use carefully selected third-party services to operate this website. These processors only access your data as necessary to perform their services and are contractually bound to protect it:

Hosting: Vercel Inc. (data processed in the EU/UK region where available).
Payment processing: Stripe, which handles payment card data directly. We never see or store your full card details.
Email delivery: used to send transactional emails and newsletters.
Analytics: privacy-focused analytics tools that do not use cross-site tracking.

6. Data retention

We retain your personal data only for as long as necessary:

Account data: retained while your account is active and for up to 12 months after deletion, to allow re-activation.
Newsletter subscriptions: until you unsubscribe.
Contact form messages: up to 24 months, then deleted.
Payment records: retained for 7 years as required by UK tax law.
Analytics data: aggregated data is retained indefinitely; individual-level data is deleted within 26 months.

7. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access: request a copy of the personal data we hold about you.
Right to rectification: ask us to correct inaccurate or incomplete data.
Right to erasure: ask us to delete your personal data (subject to legal obligations).
Right to restrict processing: ask us to limit how we use your data.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interests.
Right to withdraw consent: where we rely on consent, withdraw it at any time.

To exercise any of these rights, please contact us. We will respond within one month. If you are unsatisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO).

8. Cookies

We use cookies and similar technologies on this website. Cookies are small text files stored on your device that help us provide and improve our services.

Essential cookies

Required for the website to function (e.g. session management, security). These cannot be disabled.

Analytics cookies

Help us understand how visitors use the site so we can improve it. These are only set with your consent.

Preference cookies

Remember your choices (e.g. cookie consent preferences). Set only with your consent.

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling non-essential cookies will not affect the core functionality of the website.

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

10. Contact us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Contact form: tutorials.co.uk/contact
Data controller: Coaley Peak Ltd, registered in England and Wales (company no. 11783676), registered office The Limes, Bayshill Road, Cheltenham, GL50 3AW. ICO registration ZA505303.